Privacy Policy

At Lumiva, we value your privacy and are committed to protecting your personal information in compliance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

1. Information We Collect

• Personal details (name, phone number, shipping/billing address, email)

• Payment information (processed securely via third-party payment gateways)

• Website usage data (cookies, browsing history, IP address)

2. How We Use Your Information

We use your data to:

• Process and deliver your orders

• Communicate updates, promotions, and offers (if opted-in)

• Improve our website, services, and customer support

• Fulfil legal and regulatory obligations in Australia

3. Sharing of Information

Your information may be shared with:

• Courier and logistics partners

• Secure payment service providers

• Government or legal authorities where required by law

We never sell or misuse your personal data.

4. Data Security

We use encryption, firewalls, and secure servers to protect your personal data.

5. Contact Us

📧 mylumiva@gmail.com